1:1 Meeting Questions
This is my list of questions to ask in a 1:1 meeting. I have added commentary to help you understand my thoughts on them, what they are trying to achieve, and how well they work. While the wording of questions is often deliberate, I don't always strictly adhere to it.
There is a companion post that shares more about how to use this guide and general advice on running 1:1 meetings.
The questions have been divided into sections:
- Introductions
- Role Questions
- Team Questions
- Company Questions
- Professional Development
- Feedback for Them
- Feedback for You
- Ultimate Fallbacks (for when you are getting very short answers).
I prepare for a meeting by selecting a question or two from the sections I want to cover (rarely all of them in one meeting). Often, these provide a fallback if not much has been brought up in the introduction. With longer-serving employees, I rarely dip into these questions. For new team members, I find myself here often.
Note that I test and rotate questions regularly based on their intent and effectiveness. If a question isn't working, I remove it. If I think of one or see one elsewhere that I like, I'll add it and try it.
Many of these questions require trust to get good answers. But by asking them, listening, and, where appropriate, acting or providing more information and context (without getting defensive), they will build trust.
I have given my indication of how much I like a question with stars ★ from 0-3. I don't list bad questions here (unless they are untested and I'm not sure yet), so even 0 stars is good.
Introductions
How's things?
Wording is not important, but your interest should be genuine. Stay quiet and avoid the temptation to jump in too early. An answer would normally start with some personal stuff (weekend, etc.) and move into professional stuff. The personal side is important if you want to build trust and relationships. It also gives you a good temperature check into how team members are doing.
On its own, this question often naturally leads into what your report wants to talk about.
When working in the office, I liked to have 1:1s in local (quiet) coffee shops. The change of environment was very conducive to the meeting, and in that case, this section happened on the walk.
Is there anything you want to talk about this meeting?
Even if the first question naturally leads into something, you should follow it up early on with this one. If the first topic is a big one, you can break and say, "Before we spend all the time on this, was there anything else you wanted to cover?"
You should also share things you want to cover (after they have shared!) and then use this to pace the meeting appropriately.
Role Questions
How can I help you get things done?
Even if it yields nothing, it's a good one to ask as it shows you care about supporting them.
What are the biggest time wasters for you each week? ★
Should be covered in an effective retro but sometimes catches things by encouraging thought into time wasters.
What, if anything, feels harder than it should be in your day-to-day work? ★
Variation on above but emphasis on "harder" vs. "wasted"
Are you happy in your role? What could make it better for you? ★
To be used sparingly but can be very insightful. Requires trust.
Team Questions
If you were running the team, what would you do differently?
Variation on the CEO question focused on the team.
What's a problem we have on our team that I might not know about? ★
Works better when you have more distance (e.g., skip level).
What's our biggest challenge as a team?
OK.
How can we step up as a team this week?
Untested.
If you were me, what question would you ask yourself?
I haven't really tested it in 1:1s, but it's a good reverse question. The intent is to help someone talk about something they are finding it hard to bring up.